I did not receive an e-mail with my account information. What shall I do?

Some times your e-mail provider may filter the e-mails we sent to you. In this case, please first check your junk mail box. If it's not in your junk mail box, you will see all the e-mails we sent to you in our client portal. Please login to our client portal by navigating to the following url: https://my.prewebhost.com/clientarea.php. Once logged in, click on "My E-mails" under the Client Area Links menu on your left.

  • 1 Users Found This Useful
Was this answer helpful?

Related Articles

What is the setup time on your services?

We do offer instant setup time for our vps services. However, it may take upto 12 hrs. for some...

What if my site breaks your Terms of Service?

Users' sites may be suspended for violations of policy, or if extreme, or second time offenders,...

What payment options do you currently accept?

We currently accept PayPal, Mastercard, Visa, American express and Discover credit card via...

What is your guaranteed uptime?

We guarantee that our servers will be up and running 99.9% of the time each month.

Do you offer 24/7 support?

Of course we do! We find 24/7 to be absolutely necessary to any online business and it should be...